

Roon
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Roon
Life without music would be boring - there’s just something about playing your favorite tunes after a stressful day at school or work. Roon... Read More
Life without music would be boring - there’s just something about playing your favorite tunes after a stressful day at school or work. Roon understands that, and that’s why they revolutionized the experience of listening to music.
The beginning of Roon can be traced back to 2004. Between 2004 and 2015, the founders collaborated with a few different companies, including HP to create music software for them. However, it wasn’t until 2015 that they established their own business - and it turned out to be a bullseye, as Roon continues to thrive.
Instead of displaying your beloved songs in a way that looks like a spreadsheet (as they are displayed, for example, on iTunes), Roon categorizes them using lyrics, genres, artist relationships and so much more, creating a truly unique way to experience music. What’s more, Roon Nucleus Music Servers are very straightforward to use - you just download the needed app on your mobile device, whether it is a computer, a phone, or a tablet. You don’t even have to update it, as the app does it by itself, ensuring you always have the latest version.
In case of any queries, you can always contact us, either by visiting our store, calling us, or filling in the contact form available on our site - someone will get in touch with you as soon as possible.
If you order from us, and you live on the east coast, you should receive your order within 2 to 5 business days. If you live on the west coast, on the other hand, it should take your packages approximately 10 to 14 business days to reach their destination. In case something happens during the delivery process, resulting in a delay, someone will reach out to you, so that you have up-to-date information at all times.
NEED MORE GUIDANCE?
We are here to help
Check out some of our most commonly asked questions.

How long will it take for my item to be delivered?
It depends on where you are in Australia. Typically orders will take 1-2 business day to dispatch & 2-5 business days to arrive if you are on the east coast.
It's more likely to take 5-10 business days for our friends in the far-north, the west & regional areas.
Tracking & delivery details will be provided via email once the item has shipped.
Do you offer express shipping?
Typically we cannot offer express shipping. However, in some cases, we can arrange for an expedited courier service (1-3 days) at a $30 surcharge.
Get in touch here if you require this service.
What is your return policy?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we may not be able to offer you a refund or exchange.
To be eligible for a return, your item must be unopened, unused and in the same condition that you received it. if applicable it must also be returned in the same outer packaging it was shipped in.
For more details visit our Refund Policy page.
Do you offer consultations?
Yes, we would love the opportunity to chat with you.
We can do that in person, via a phone call or video chat. Click here to get in touch.

Fast, free shipping
Every order over $100 gets free shipping.
Australian Warranty
Buy with confidence from an official brand stockist.
Full support
We are here to help for the life of your product.
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Tag @living_entertainment, we love to see our gear out in the wild.